Return Policy

 

     


     
RETURN POLICY
 
Last updated October 31, 2023
 
 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, find the return item button in your orders.
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
 
 
EXCEPTIONS
 
The following items cannot be returned or exchanged:
 
    ●     Customized Products.
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
 
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
 
 
support@cretzo.com